Why oh Why? Did you ever leave Absecon? I was in that store for everything. I didn't even price shop computers, phones or anything else because the prices were fair, you had competent people and I didn't have to drive 30minutes to get there.
Basically don't waste your time, they'll make the problem worse.
Was out to your store this AM for copies for our American Legion Post. Alexis was very helpful but clearly overworked for number of people needing attention at copiers and counter at about 10:15AM. I was happy with service and stuff I got.
When I took it back home I realized the touch pad stoped working so they actually made it worse. Then when I took it to the next technician, he told me some of my issues are due to a missing screw where it pulling everything apart because its not secure, and that the fan was not broken because even without opening the laptop, he could heard the fan.
This store has a great staff. They always find what ever it is that i need.
I like the variety of items there; however, I think there prices are higher than Wal-Mart or Target for same items. Also, I've been to 2 different ones and they both seem under staffed. No one has ever asked if they can help, no matter how long I wander around looking for something. Yet staff are walking around talking? So, not sure what the issue is, but don't expect to get any help on the floor unless you are ready to hunt them down and wait.
This store is great and the employees make it even better. If it wasn't wasn't for one of the employees named samirah I don't know if I could of got my daughters poster done, she lead me in the right direction and was very polite and met all my needs I couldn't be more thankful. I will be back for all my office supply needs and more. Thank you staples and a special thanks to the employee that helped me with no problem. :)
Don't waste your time on their computer repair service. I had an issue with my laptop and I've never used Staples before, but I thought I'd give it a try, big mistake. My computer was a little over a year old and it just kept shutting off. At firs they said it was a virus, they charged me $140 to fix it and said it came with 2 years of protections, just to make sure it worked they kept my laptop over night. The next day they called me saying it was a battery issue, knowing I've never once had issues with the battery, I told them to just fix the virus and I'll take care of the battery myself, two hours later they called me back saying its not the battery, the fans broken. At this point they lost all credibility with me and I just asked for my laptop back and a refund which they agreed to. I would have given two stars for agreeing to the refund, but then when I went to pick up my laptop few hours later, it was still opened up and in pieces.
Please do not ask me to fill out another survey form for Staples. I give up on trying to get to the web site on the receipt. Why don't you just put a tab on the Staple web site to get to the survey. Clearly no one a Staples ever tried to reach the one on their receipt.
Staples is a US Electronics Store based in Hamilton Township, New Jersey. Staples is located at 2300 Wrangleboro Rd, Mays Landing, NJ 08330, USA.
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