I previously posted a review of 3 stars. Its back down to 1. After 6 hours of being at the ER, The doctor gave me nothing to help me immediately with the terrible pain I am in. The staff watched me limp in and limp out without a shoe on because of how badly my foot hurts and no one offered me a chair. I will be going to Aria in Langhorne next time for sure even if it is a 30 min drive. They treat me like a person and are concerned with my comfort, at least. I understand coming up with the correct treatment plan long-term, but ignoring the comfort in the short term makes someone feel helpless and angry.
Had to wait two hours at Occupational Health. Appointment at 10:30. They were understaffed probably due to Hanukkah. Staff was good but overworked and overwhelmed. The staff scheduler needs to be fired.
My experience as a patient. Delivered my baby here (when they had that dept), and the nurses and staff were great, very responsive. My experience not so great once I got bumped up to the mother baby ward (post-delivery). It's probably one of the reasons they shut that dept down. But I didn't take it personally, because being in the medical field and working with patients myself, here and outside of this country, nurses who work in these delivery/newborn wards don't seem to be sensitive! In regards to diversity, there really isn't any. Another time I was a patient there (for a fine needle biopsy on my thyroid - possibly 2012 or 13) I overheard some white nurses commenting about why women would put nose rings on themselves and how it would make their noses look so ugly when they are old, and why they tell their daughters not to do it. I couldn't believe that was the topic of conversation among them?!?! And I thought to myself, how ignorant these women are for making such a comment, but more so because they are considered health professionals hired by a hospital who are supposed to help the community and not have opinions. This is the very reason why cultural diversity training should be mandatory! If they had educated themselves on why certain women in certain cultures wore nose rings they wouldn't make such a stupid comment! And lastly I've also had the "pleasure" of hearing ignorant patients tell me why they don't have a white doctor treating them and why there are so many foreigners treating them! My simple response to them is " Ask them, why are you asking me?!! I am here doing my job but if you don't want to be treated now wait until one of them comes back from their vacation or God knows where and ask them to treat you. But by then who knows when you will be seen next." That usually gets them to accept it.
I also worked here for a brief time as an outpatient registrar and let me tell you the staff are indirectly racist. The initial HR employee who hired me was a friendly, educated and highly professional black woman. She was thrilled to hire me because of my qualifications. After being hired by her she mentioned how the hiring process at the hospital was not so diverse or accommodating. And that the diversity training here was sub-par. Her white counterparts (a white woman at the time in her 50s Barbara and white nurse Shelley weren't too thrilled about it and basically were on a mission to let me go once the black woman left the department and they were successful.
The Emergency dept is a whole other world and the worst! Wait times are horrible. (Capital Health is 100X better!) Expect to wait at least 2-3 hours here before getting in to see the nurse/tech for a history, and then another 2-3 hrs before you see the doctor. That's a whole 6 hours of waiting (since you're not considered critical!) Bottomline, not sure how this hospital is still functioning, especially after it's closed down so many of it's dept. It should have been shut down overall or taken over by a more educated and diverse person. I'm surprised they lasted this long.
Came here about 8:30 this morning it was only 4 people in the waiting room I watched everyone going order and be seen all of a sudden the emergency room gets full and I'm still waiting here my arm was swollen and extreme pain all way to my fingertips I went and ask the receptionist how long is my wait going to be I've seen 4 people who just walked in the door go back up to the emergency room and I was sitting there for 2 hours stated to me she doesn't have control over that it's the head nurse I think it's disgusting and there should be something done about this you go to the hospital for help you don't choose people over one I can understand elderly and children with grown folks you walked in just like I did should wait in the order I would never recommend anyone to this hospital this is the second experience I had with you.. you won't get a third went to another hospital straight to them they did what they had to do for me without me waiting two and a half hours and still not seen
Worst hospital ever I waited for over 2 hours witness a father with his child (baby) waiting for 1 hr and a half wasn’t seen receptionist in front desk rude to him and could not update him on wait time wow!!! and look like she ain’t want to be there why you guys got people like this working at a hospital why is it call emergency room if u can’t be seen in a timely manner I think small sick kids should be first priority why even bother going to this hospital when no one wants to help this doesn’t even deserve one star no help hospital!!!
Rwj University Hospital Hamilton is a US Hospital based in Hamilton Township, New Jersey. Rwj University Hospital Hamilton is located at 1 Hamilton Health Pl, Hamilton Township, NJ 08690, USA.
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