Today I went just to get an oil change.
I bought a groupon deal and they were nothing but rude from the time I walked in the door. While trying to redeem my groupon he said I had bought the wrong one which I paid 16.99 for.
Just horrible. I spent $900 on new tires, alignment, balances, and they screwed up. After driving it down to TN, the car start to shake like crazy. Now i jave to take it again back to them, but here. I will go else where. Just stay away and save your money, find someone else to do it.
Called three times to assure they had the tire I needed replaced in stock. Waited two hours for them to tell me that they don't have the tire and they can't even order it. They tried to make it right, but still a waste of my morning..
When I went inside the shop Ralph said "Welp, Sorry but we can't help you. We want no parts of your car if it's running like that." I laughed and asked his name which he refused to give me 3 times. I took my car down the street and got an oil change and my car is running great. I will never go to Sear Auto Center again and I've told about 25 people of the terrible experience I had.
Anywho when my car came in the shop they told me my car didn't have any oil in it, so they couldn't do an oil change. The guy in the garage was really nice and understanding and suggested that if I signed a paper basically taking any responsibility away from Sears to change my oil he would be happy to do it.
I will never ever take my car here again.....back in March I went to get new tires and and alignment and was told my rear passenger rim was bent and was told I must replace them... which left my car rattling before I reach 60mph....months later I went to a mechanic and we both looked at all 4 rims and not one rim was bent so I was lied to by SEARS!!! Come to find out they didn't align that one will I don't recommend Sears at all....
Got upgraded to better tires when the tires I chose wound up being defective. Not too bad. Many shops would have just put cheaper tires on and then told me that I saved money that way. I would rather pay the same, and get better tires.
The guy (ralph) said he was just take that off the price which made ZERO sense because the whole point of buying the groupon deal was to get 50 percent off. Ralph told me I was confused as to how groupon work. Even though i've been using groupon for 7 years. lol He was trying to charge me 42 dollars plus the 17 I already paid making my oil change (59 dollars) it was just a mess.
Sears Auto Center is a US Car Repair based in Hamilton Township, New Jersey. Sears Auto Center is located at 4409 E Black Horse Pike, Mays Landing, NJ 08330, USA.
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