Appointment at 6 got there early..only 10 min..they said have a seat we can't check you in its too early...about 615 I was checked in..then sit and wait and wait for room...I got out of there at 749...smh
We went here for 10 years. Never again. They are nothing but a corporate turnstile whose mission is too overbook their appointments to make as much money as they can. I'm sure the doctors care, but if you have an emergency or you're trying to good deed(like rescuing a kitten) they'll deny you at the door. Please search out a local veterinary because I bet they'll will be there for you and your pet while Banfield is just counting money and cashing checks.
We have a pet plan which includes office visits and the Doctors are good. Issue would be if your dog needed immediate care they tell you to take dog elsewhere. They have a set schedule. No emergency care or if you need medicine for ear infection you can wait days.
I have been taking my male dog here for over 11 years and when I got a second dog about 4 years ago I started taking her there too. The staff is always very friendly and helpful. My dogs have seen several of the vets and vet techs and they are always helpful and nice to my dogs. My male dog is very old and almost blind and deaf, and the staff seem to treat him very well and are calm and patient with him. My female dog is very high strung and they never get impatient with her. With the wellness plans I have for each dog, I have saved several thousand dollars over the years and I am grateful for that. I would recommend this location to anyone who wants quality care for their pets.
Everytime I try to make an appointment its a problem and when I called them back to complain and Jen the " manager" gave me such an attitude. Asking me if I would like to argue or make an appointment. Telling me I was wrong. Very unhappy and when I bring my dog if I have any problems I will be canceling my plans for both dogs and taking them somewhere where I get treated with respect.
Banfield Pet Hospital is a US Veterinary Care based in Hamilton Township, New Jersey. Banfield Pet Hospital is located at 170 Marketplace Blvd, Hamilton Township, NJ 08691, USA.
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